{"id":45461,"date":"2024-11-24T17:04:58","date_gmt":"2024-11-24T17:04:58","guid":{"rendered":"https:\/\/jornalboasnoticias.com.br\/home\/?p=45461"},"modified":"2024-11-25T12:33:50","modified_gmt":"2024-11-25T12:33:50","slug":"cartilha-da-dicas-para-nao-cair-em-golpes-na-black-friday","status":"publish","type":"post","link":"https:\/\/jornalboasnoticias.com.br\/home\/cartilha-da-dicas-para-nao-cair-em-golpes-na-black-friday\/","title":{"rendered":"Cartilha d\u00e1 dicas para n\u00e3o cair em golpes na Black Friday"},"content":{"rendered":"
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\u00a9 Paulo Pinto\/Ag\u00eancia Brasil<\/figcaption><\/figure>\n<\/div>\n
\n
Evento comercial deste ano ocorre em 29 de novembro<\/div>\n<\/blockquote>\n<\/div>\n
\n

A Secretaria Nacional do Consumidor (Senacon), do Minist\u00e9rio da Justi\u00e7a e Seguran\u00e7a P\u00fablica, preparou um guia com orienta\u00e7\u00f5es e direitos assegurados pelo C\u00f3digo de Defesa do Consumidor para orientar os brasileiros a aproveitarem as promo\u00e7\u00f5es da Black Friday de forma mais segura e consciente. O evento comercial deste ano ocorre em 29 de novembro.<\/p>\n

Acesse aqui o\u00a0Guia de Defesa do Consumidor<\/a>\u00a0para a Black Friday.<\/p>\n

\u201c[O guia] surge em um contexto de crescimento das compras\u00a0online<\/em>\u00a0no Brasil e do aumento das reclama\u00e7\u00f5es durante grandes eventos de promo\u00e7\u00e3o, como ofertas falsas, pre\u00e7os inflacionados antes dos descontos e problemas na entrega de produtos\u201d, explicou a Senacon.<\/p>\n

Na edi\u00e7\u00e3o de 2023, as plataformas de prote\u00e7\u00e3o ao consumidor receberam mais de 7 mil queixas de cidad\u00e3os frustrados com falsas promessas de descontos e de vantagens. O objetivo\u00a0agora\u00a0\u00e9 oferecer as ferramentas necess\u00e1rias para identificar promo\u00e7\u00f5es reais e evitar pr\u00e1ticas abusivas.<\/p>\n

A Senacon informou ainda que vai monitorar o mercado e atuar em parceria com \u00f3rg\u00e3os de defesa do consumidor para coibir irregularidades e aplicar san\u00e7\u00f5es a empresas que desrespeitarem os direitos dos consumidores.<\/p>\n

A secretaria tamb\u00e9m incentiva o uso da plataforma\u00a0Consumidor.gov.br<\/a>\u00a0para a resolu\u00e7\u00e3o direta de conflitos entre consumidores e empresas cadastradas. \u201cMais de 80% das reclama\u00e7\u00f5es registradas no portal t\u00eam desfecho positivo\u201d, diz o texto.<\/p>\n

Principais dicas<\/h2>\n

O guia destaca pontos que os consumidores devem observar antes, durante e depois da compra:<\/p>\n

– Pesquisa pr\u00e9via de pre\u00e7os: para evitar armadilhas, a Senacon recomenda monitorar os pre\u00e7os com anteced\u00eancia. Ferramentas de compara\u00e7\u00e3o online podem ser grandes aliadas.<\/p>\n

– Desconfie de ofertas muito abaixo do mercado: produtos com pre\u00e7os extremamente reduzidos podem esconder armadilhas, como golpes em\u00a0sites<\/em>\u00a0fraudulentos.<\/p>\n

– Verifique a reputa\u00e7\u00e3o do vendedor: antes de comprar, o consumidor deve consultar a reputa\u00e7\u00e3o da loja em\u00a0sites<\/em>\u00a0de reclama\u00e7\u00f5es<\/a>\u00a0e verificar se o CNPJ do fornecedor est\u00e1 ativo. Pela plataforma\u00a0RedeSim<\/a>\u00a0\u00e9 poss\u00edvel consultar o CNPJ das empresas.<\/p>\n

– Leia a descri\u00e7\u00e3o completa do produto: a aus\u00eancia de informa\u00e7\u00f5es claras pode configurar uma viola\u00e7\u00e3o ao C\u00f3digo de Defesa do Consumidor, que garante o direito \u00e0 informa\u00e7\u00e3o adequada sobre caracter\u00edsticas, riscos e restri\u00e7\u00f5es do produto.<\/p>\n

– Direito de arrependimento: para compras feitas fora do estabelecimento f\u00edsico, como pela internet ou por telefone, o consumidor tem at\u00e9 sete dias \u00fateis para desistir, sem precisar de justificativa.<\/p>\n

– Garantia contra pr\u00e1ticas abusivas: o C\u00f3digo de Defesa do Consumidor protege de publicidade enganosa e cl\u00e1usulas abusivas em contratos, como cobran\u00e7as indevidas ou falta de suporte t\u00e9cnico ap\u00f3s a venda.<\/p>\n

– Cuidado com fretes e prazos de entrega: o guia alerta que o fornecedor \u00e9 obrigado a informar, com clareza, os custos de frete e os prazos de entrega antes da finaliza\u00e7\u00e3o da compra.<\/p>\n

(Ag\u00eancia Brasil)<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Evento comercial deste ano ocorre em 29 de novembro A Secretaria Nacional do Consumidor (Senacon),<\/p>\n","protected":false},"author":4,"featured_media":45462,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,5],"tags":[],"class_list":["post-45461","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destaques","category-economia"],"yoast_head":"\nCartilha d\u00e1 dicas para n\u00e3o cair em golpes na Black Friday - Jornal<\/title>\n<meta name=\"description\" content=\"Cartilha d\u00e1 dicas para n\u00e3o cair em golpes na Black Friday\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jornalboasnoticias.com.br\/home\/cartilha-da-dicas-para-nao-cair-em-golpes-na-black-friday\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta 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